Terms of service

Effective Date: 05/12/2025

Welcome to Uniscent Luxury Fragrances owned and operated by Ntombenhle Mngadi - Sole Proprietor (Trading as Uniscent). By accessing or using our website, mobile apps, or services (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree, you may not use our Services.

1. Acceptance of Terms

By visiting or making a purchase through our website, you confirm that you have read, understood, and agree to these Terms, as well as our Privacy Policy, Return & Refund Policy, and any other policies posted on our site.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your country to use our Services. By using the Services, you represent and warrant that you meet this eligibility requirement.

3. Products and Services

  • All products sold on this website are fragrances inspired by popular scents but are not affiliated with, endorsed by, or connected to any brand names referenced.

  • We make every effort to display accurate product information, including images, colors, and descriptions. However, actual products may vary slightly due to production, display, or lighting differences.

  • Prices, availability, and promotions are subject to change without notice.

4. Orders and Payment

  • By placing an order, you make an offer to purchase a product subject to these Terms. We reserve the right to accept or reject any order for any reason, including but not limited to pricing errors, product availability, or suspected fraudulent activity.

  • Payments are processed securely via our payment gateway. You agree to provide current, complete, and accurate payment information.

  • All orders are subject to confirmation and acceptance.

5. Shipping & Delivery

  • Shipping times may vary depending on your location and courier services. We are not responsible for delays caused by carriers or customs.

  • Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

  • Our Returns & Refund Policy applies. Please review it for details on eligibility, procedures, and timelines.

7. Intellectual Property

  • All content on the Uniscent website, including logos, designs, images, text, graphics, and product names, is the property of Uniscent or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not copy, reproduce, distribute, or create derivative works without our express written permission.

8. User Conduct

When using our Services, you agree not to:

  • Violate any applicable law or regulation.

  • Upload harmful or malicious content (viruses, malware).

  • Attempt to gain unauthorized access to our systems or accounts.

  • Interfere with or disrupt the Services.

  • Misrepresent yourself or your affiliation with any person or entity.

9. Disclaimer of Warranties

  • Our Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.

  • We do not guarantee that the website or services will be uninterrupted, secure, or error-free, nor do we guarantee the results from using our products.

10. Limitation of Liability

  • To the maximum extent permitted by law, Uniscent will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or services.

  • This limitation applies even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless Uniscent, its affiliates, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms or your use of the Services.

12. Governing Law

  • These Terms are governed by the laws of South Africa.

  • Any disputes arising from these Terms or your use of our Services will be resolved in the courts of Pretoria.

13. Changes to Terms

  • We reserve the right to modify or update these Terms at any time.

  • Updates will be posted on this page with an updated “Effective Date.”

  • Continued use of the Services after changes constitute acceptance of the updated Terms.

14. Contact Us

If you have questions or concerns regarding these Terms, please contact us at:

Email: sales@uniscent.co.za
Phone: +27 83 633 9000